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type

Mobile App, Administration panel

Status

2013 released | in use

client

skanska


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name

Environment Health and Safety

Code

EHS

In 2013, I started work on the first technological project that was in house developed in Skanska. The solution is dedicated to health and safety inspectors to improve their operation. From the first release to this day, the product was updated, modernized, and evolved to many other branches.
The application improved the work efficiency of controllers, but the specifics of controllers' role at a construction site could save some lives.

EHS

Environment Health and Safety

Since 2013 delivered, implemented and developed till now
Used tools
Adobe Photoshop
Adobe illustrator
Used tools
Adobe Photoshop
Adobe illustrator
Used tools
Adobe Photoshop
Adobe illustrator
Used tools
Adobe Photoshop
Adobe illustrator

EHS

Intro

The first work on the project described below started in 2013  and since then underwent many metamorphoses.
Therefore, it was necessary to divide into two distinct phases.

EHS 1.0 - a startup in the corporate environment
EHS 2.0 - expansion of an existing product

Background

About

At the end of 2012, we (a team of two - me and my colleague developer) organized a meeting with a representative of Skanska. Cheif of digitalization commissioned us to develop a mobile application for EHS employees. We got an initial brief and decided to take on the tasks.
It was the first mobile application that we were going to implement in our life for my business partner and me — an ambitious undertaking, considering that by then, I did not have a smartphone yet.

* EHS is a health and safety department with the difference that it is extended to the environment

Core info

Team size
2
End users
Specialized trained users (~15)
Role
• Interaction Designer
• UI Designer
• UX Designer
Business requirements
Build a tool to improve EHS controllers way of work
Market
Local (Poland)
Tasks
• Analysis of the specificity of the controller's work
• Business analysis
• Defining the real problems that controllers struggle with and how the application can help them
• Conducting workshops with project owners and end-users
• User interface - comprehensive project
• User experience and behavior analysis conducted during remote testing
• Promotional and training materials

EHS 1.0  promotional materials

Study

Project data

Project challenges
• Rearrange overload categorization (inhouse policy)
• Tests - limited access to devices
• Establish a way of work for the design/developer team and stakeholders - for everyone, it was the first project of this specific
Competitors
At that time, there were no competitors at the market in this niche
3rd party integration
None
Resources / Knowledge base
Apple human guidelines
Used tools
Adobe Photoshop
Adobe illustrator

User journey showing the process of viewing observations | 2013

Research

  • Controllers take observation by a camera (not a phone)
  • Happens that when creating a report, the photographer no longer remembers what the photo was about and omits it (no notes possible)
  • Site visits often take place in severe weather conditions - rain/snow/windy
  • Creating a report is done by downloading photos from an SD card and then placing them in a Word format template
  • Often happened that a draft of the report is prepared on the spot, right after the sighting - because the author still remembers the visit
  • The prepared document is printed and signed by the controller and supervisor
  • Controllers sent reports as a digital version to coordinators by who creates summary periods (by creating a new document - manually copy-pasting issues)

Pain points

  • Spending too much time working with error-prone Word template
  • Forgetting observations over time
  • Creating multiple reports with similar data
  • Downtime between observation took and improvement made

Work with all kinds of content 3

From colors to images, text to numbers, define the content and structures you need for your project.From colors to images, text to numbers, define the content and structures you need for your project.From colors to images, text to numbers, define the content and structures you need for your project.From colors to images, text to numbers, define the content and structures you need for your project.From colors to images, text to numbers, define the content and structures you need for your project.

App features

Quick decision

It was necessary to create a fast way to evaluate the observations. For this purpose, we designed a special camera that allows categorizing photos while taking them.

Offline

The construction site is a challenging working environment. Some locations limit the reach of the internet (such as working in the cellars).

Geolocation

Geolocation was to accelerate the selection of the current investment. This feature gives a unique benefit to infrastructure (motorway) construction sites where different work occurs in various locations.

Weather forecast

Working conditions on the construction site are hazardous and change with the weather. It is a factor that has not been included in the reports so far (difficult to assess). By this feature, we update reports by not used so far context.

System features

PDF reports

Thanks to the web panel, you can generate a paper version of the visit report.

Smart images

The photos added to the report automatically adapt to the document format, saving the controllers' work.

Edition

The web panel allows you to edit and complete the report based on observations made by the application.

Export data

Thanks to the panel's export of data, transferring the data to third-party apps became possible.

Summary 1.0

The project turned out to be a success inside the organization. Along with the congratulations, there were requests to prepare an Android version, but the company's policy was different - ultimately, the controllers were to receive official iPhones.

After the first version's success, other organizational units wanted to apply a similar solution to their workflow based on the EHS app. After analyzing the business requirements,  we deliver a twin application with less functionality and a more straightforward flow.

Deliverables

  • Design documentation for developer
  • Design documentation for stakeholders for digital products (it was created a corporate branch and never became official guidelines)
  • User journey map
  • Training materials

Results

  • App successfully became an official tool for EHS controllers
  • The app was implemented as a standard in Poland and build a desire to have this tool in other corporate branches
  • The digital product gave a push to include official guidelines in brandbook
  • Increase productivity by 5-20%*

Work with all kinds of content 3

From colors to images, text to numbers, define the content and structures you need for your project.From colors to images, text to numbers, define the content and structures you need for your project.From colors to images, text to numbers, define the content and structures you need for your project.From colors to images, text to numbers, define the content and structures you need for your project.From colors to images, text to numbers, define the content and structures you need for your project.

*Extras

On March 10, 2014, Apple released the new iOS 7 operating system. Johny Ive redesigned the appearance, and there was a complete change of the skeuomorphic style to a flat design. At the same time, Apple introduced the iPhone 5 to its offer, which, unlike previous products, broke the @2 rule, and that decision affects the screen aspect ratio.Due to these changes, the application had to be updated.
The changes mainly concerned the visual side and updated elements to make the app more future proof.

EHS

Environment Health and Safety

Since 2013 delivered, implemented and developed till now
Used tools
Adobe Photoshop
Adobe illustrator
Used tools
Adobe Photoshop
Adobe illustrator
Used tools
Adobe Photoshop
Adobe illustrator
Used tools
Adobe Photoshop
Adobe illustrator

EHS 2.0

Intro

While working on the S360 platform (2018), we (BEVY) met EHS controllers with questions about their applications' future. Since we were implementing a Skanska platform, the natural way was to integrate EHS systems into the solution.
The stakeholders decided to integrate the EHS with the S360 platform, but it was necessary to update new functionalities.

Core info

Year
2018
End users
Trained users (~45)

Target: Company employees
(~34 000) globally
Role

Product owner *
Product designer
UI lead
UX lead
Visuals


* excluding administration panel - it was a part of the s360 solution
Market
Daily basis use: Central Europe
Temporary use: All Skanska units
Team size
4
Tasks
• Redesign EHS app user journey
• Redesign EHS app flow
• Manage develop and design team
• Communication with stakeholders
• Application test (in-house and at construction site)
• Update S360 style guide with mobile solutions
Business requirements
• Split app to two different EHS branches (commercial development, residential development) and combine to one easy tool
• Redesign app to be more user friendly - for untrained users
• Change visual to correspond with S360 platform
• Create analytic panel
• New feature - onsite visit
• New feature - observation without a visit
• New feature - cross branches visits
• New feature - visitors verification
• New feature - speech to text
• Adobe BIM integration (v 1.0; v 2.0)

EHS

Environment Health and Safety

Since 2013 delivered, implemented and developed till now

Study

Project data

Project challenges
• Merge two different reporting approach in one app
• Third-party integration across units
Research / interviews
• Two different reporting methods between units (different work methodology)
• Increasing employee involvement in participation during visits
• Fear of abusing participation in visits
• Offline app workflow
3rd party integration
• S360
• Autodesk BIM platform
• Microsoft Azure Active Directory
• Microsoft Power BI
Competitors
BIM Fields by Autodesk (in use in few Skanska units)
Resources / Knowledge base
• EHS 1.0 as a reference
• S360 Style Guide
Used tools
• SketchApp
• InVision
• Figma
• Expo.io
• Affinity Designer

Custom camera prepared especially for the application. Thanks to three triggers, the user can rate the photo while taking it.

Summary 2.0

EHS 2.0 successfully increased the range and usability of the application. Thanks to implementation, the company benefits from a tailor-made solution. Currently, the application is in use in four Central European countries. During the talks with the directors, there were rumors that the ambitious EHS director plans to implement the app globally. A global solution would require another analysis of the application functionality and adjusting its functionality. Experience shows that decision-makers' willingness and ambitions are always bold, but they have to face corporate policies and procedures, so it takes some time.

I am glad that I participated in the EHS project to save construction workers' lives and health.

Deliverables

  • Design documentation for developers
  • Wireframes
  • Mockups
  • Prototypes
  • Styleguide
  • User journey map

Results

  • An efficiently separated application that activates the appropriate type of visit depending on the construction site on where a user is located.
  • Introduction of new kinds of observations.
  • Real-time notices of security-critical issues and submit them to Autodesk BIM.
  • Developed a new model of work where, after the visit, all comments turning into a report sent to the construction management and EHS supervisors.
  • Increasing the sense of mission for non-specialized visitors through the notification system.
  • Creation of onsite information visits - increased optimization by 100%.
  • Thanks to Power BI, the leaders gained the possibility of a more explicit analysis of safety on the construction site.

Work with all kinds of content 3

From colors to images, text to numbers, define the content and structures you need for your project.From colors to images, text to numbers, define the content and structures you need for your project.From colors to images, text to numbers, define the content and structures you need for your project.From colors to images, text to numbers, define the content and structures you need for your project.From colors to images, text to numbers, define the content and structures you need for your project.