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type

Mobile App, e-comerce web app, Administration panel

Status

2016

client

otoy [getty images + mattel]


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name

Livedb

Code

ldb

In 2013, I started work on the first technological project that was in house developed in Skanska. The solution is dedicated to health and safety inspectors to improve their operation. From the first release to this day, the product was updated, modernize, and evolve to a few other branches.

The application not only improved the work efficiency of controllers, but due to the specifics of controllers' role at a construction site, it could save some lives.

EHS

Environment Health and Safety

Since 2013 delivered, implemented and developed till now
Used tools
Adobe Photoshop
Adobe illustrator
Used tools
Adobe Photoshop
Adobe illustrator
Used tools
Adobe Photoshop
Adobe illustrator
Used tools
Adobe Photoshop
Adobe illustrator

Otoy

Intro

During the consultation on the Silicon Valley series, we established cooperation with Otoy - a cloud rendering company delivering real-time cinematic quality 3D graphics through the browser.

Live DB - marketplace for 3d assets
View master app - collaboration app for Getty Images and Mattel

Background

About

At the end of 2012, we (team of two) organized a meeting with a representative of Skanska. We were commissioned to develop a mobile application for the iOS platform for EHS employees. We got an initial brief and decided to take on the tasks. For me and my business partner (developer), it was the first mobile application that we were going to implement in our life. An ambitious task, considering that by then I did not have a smartphone yet.

* EHS is a health and safety department with the difference that it is extended to the environment

Core info

Team size
2
End users
Specialized trained users (~15)
Role

Web Designer*

* Back in the days, that was an official name for:
Interaction Designer, UI Designer, UX Designer
Business requirements
Build a tool to improve EHS controllers way of work
Market
Local (Poland)
Tasks
• Analysis of the specificity of the controller's work
• Business analysis
• Defining the real problems that controllers struggle with and how the application can help them
• Conducting workshops with project owners and end-users
• User interface - comprehensive project
• User experience and behavior analysis conducted during remote testing
• Promotional and training materials

User journey showing the process of viewing observations | 2013

EHS

Environment Health and Safety

Since 2013 delivered, implemented and developed till now

Study

Used tools

Project data

Project challenges
• Rearrange overload categorization (inhouse policy)
• Tests - limited access to devices
• Establish a way of work for design/developer team and stakeholders - for everyone it was the first project of this specific
Competitors
At that time, there were no competitors at the market in this niche
3rd party integration
None
Resources / Knowledge base
Apple human guidelines
Used tools
Adobe Photoshop
Adobe illustrator

User journey showing the process of viewing observations | 2013

Research

  • Observations are made with a camera (not a phone)
  • Happens that when creating a report, the photographer no longer remembers what the photo was about and omits it (no notes possible)
  • Site visits often take place in severe weather conditions - rain/snow/windy
  • Creating a report is done by downloading photos from an SD card and then placing them in a Word format template
  • Often, a draft of the report is prepared in the car right after the sighting or on the train - because the author still remembers the visit
  • The prepared report is printed and signed by the controller and supervisor
  • Reports in digital version are transferred to coordinators which of these reports creates one summary (by creating a new report)

Pain points

  • Spending too much time working with error-prone Word template
  • Forgetting observations over time
  • Creating multiple reports with similar data
  • Downtime between observation took and improvement made

Work with all kinds of content 3

From colors to images, text to numbers, define the content and structures you need for your project.From colors to images, text to numbers, define the content and structures you need for your project.From colors to images, text to numbers, define the content and structures you need for your project.From colors to images, text to numbers, define the content and structures you need for your project.From colors to images, text to numbers, define the content and structures you need for your project.

App features

Quick decision

It was necessary to create a quick way to evaluate the observations. For this purpose, a special camera was created that allows categorizing photos while taking them

Offline

The construction site is a difficult working environment. There are stages of work that limit the reach of the internet (such as working in the ground or in cellars)

Geolocation

Geolocation was to accelerate the selection of the current investment. This feature gives a special benefit to infrastructure (motorway) construction sites where different work takes place in different locations

Weather forecast

Working conditions on the construction site change with the weather. It is a factor that has not been included in the reports so far (difficult to assess). By this feature an additional context for the visit was added.

System features

PDF reports

Thanks to the web panel, you can generate a paper version of the visit report

Smart images

The photos added to the report automatically adapt to the document format, which saves the work of the controllers

Edition

The web panel allows you to edit and complete the report on the basis of observations made by the application

Export data

Thanks to the export of data from the panel, it was possible to transfer the data to third-party apps

Summary 1.0

The project turned out to be a success inside the organization. Along with the congratulations, there were requests to prepare an Android version, but the company's policy was different - ultimately the controllers were to receive official iPhones.

After the success of the first version, other organizational units wanted to apply a similar solution to the EHS. After analyzing the business requirements, an application was created that is kind of a clone with less functionality and a simpler flow.

Deliverables

  • Design documentation for developer
  • Design documentation for stakeholders for digital products (it was created a corporate branch and never became official guidelines)
  • User journey map
  • Training materials

Results

  • App successfully became an official tool for EHS controllers
  • The app was implemented as a standard in Poland and build a desire to have this tool in other corporate branches
  • The digital product gave a push to include official guidelines in brandbook
  • Increase productivity by 5-20%*

Work with all kinds of content 3

From colors to images, text to numbers, define the content and structures you need for your project.From colors to images, text to numbers, define the content and structures you need for your project.From colors to images, text to numbers, define the content and structures you need for your project.From colors to images, text to numbers, define the content and structures you need for your project.From colors to images, text to numbers, define the content and structures you need for your project.

*Extras

On March 10, 2014, the new iOS 7 operating system was released. Johny Ive redesigned the appearance and there was a thorough change of the skeuomorphic style to flat design. At the same time, Apple introduced the iPhone 5 to its offer, which, unlike previous products, broke the @2 rule and that decision affects the screen aspect ratio.

Due to these changes, the application had to be updated.
The changes mainly concerned the visual side and update elements to make the app more future proof.

EHS

Environment Health and Safety

Since 2013 delivered, implemented and developed till now
Used tools
Adobe Photoshop
Adobe illustrator
Used tools
Adobe Photoshop
Adobe illustrator
Used tools
Adobe Photoshop
Adobe illustrator
Used tools
Adobe Photoshop
Adobe illustrator

Viewmaster

Intro

While working on the S360 platform (2018), we (BEVY) met EHS controllers with a question about the future of their applications.
Since we were implementing a platform for Skanska, the natural way was to integrate EHS systems as part of the solution.
The idea was received with approval, but it was necessary to expand the EHS.

Core info

Year
2018
End users
Trained users (~45)

Target: Company employees
(~34 000) globally
Role

Product owner *
Product designer
UI lead
UX lead
Visuals

* excluding administration panel
(since S360 platform was developed, solution was designated to platform owner)
Market
Daily basis use: Central Europe
Temporary use: All Skanska units
Team size
4
Tasks
• Redesign EHS app user journey
• Redesign EHS app flow
• Manage develop and design team
• Communication with stakeholders
• Application test (in-house and at construction site)
• Update S360 style guide with mobile solutions
Business requirements
• Split app to two different EHS branches (commercial development, residential development) and combine to one easy tool
• Redesign app to be more user friendly - for untrained users
• Change visual to correspond with S360 platform
• Create analytic panel
• New feature - onsite visit
• New feature - observation without a visit
• New feature - cross branches visits
• New feature - visitors verification
• New feature - speech to text
• Adobe BIM integration (v 1.0; v 2.0)

EHS

Environment Health and Safety

Since 2013 delivered, implemented and developed till now

Study

Project data

Project challenges
• Merge two different reporting approach in one app
• Third-party integration across units
Research / interviews
• Two different reporting methods between units (different work methodology)
• Increasing employee involvement in participation during visits
• Fear of abusing participation in visits
• Offline app workflow
3rd party integration
• S360
• Autodesk BIM platform
• Microsoft Azure Active Directory
• Microsoft Power BI
Competitors
BIM Fields by Autodesk (in use in few Skanska units)
Resources / Knowledge base
• EHS 1.0 as a reference
• S360 Style Guide
Used tools
• SketchApp
• InVision
• Figma
• Expo.io
• Affinity Designer

Custom camera prepared especially for the application. Thanks to three triggers, the user can rate the photo while taking it.

Summary 2.0

bla bla bla

Deliverables

  • Design documentation for developers
  • Wireframes
  • Mockups
  • Prototypes
  • Styleguide
  • User journey map

Results

  • An efficiently separated application that activates the appropriate type of visit depending on the construction site on where a user is located
  • Introduction of many types of observations
  • Real-time notices of security-critical issues and submit them to Autodesk BIM
  • Developed a new model of work where, after the visit, all observations are turned into a report sent to the construction management and EHS supervisors
  • Increasing the sense of mission for non-specialized visitors through the notification system
  • Creation of reports on-site visits - increased optimization by 100%
  • Thanks to Power BI, the leaders gained the possibility of a clearer analysis of safety on the construction site

Work with all kinds of content 3

From colors to images, text to numbers, define the content and structures you need for your project.From colors to images, text to numbers, define the content and structures you need for your project.From colors to images, text to numbers, define the content and structures you need for your project.From colors to images, text to numbers, define the content and structures you need for your project.From colors to images, text to numbers, define the content and structures you need for your project.